Position Summary

Northern Health is looking for an experienced, highly efficient, and self-directed Lead, Regional Services Management and Planning to support the Medical Affairs department.

Reporting to the Regional Manager Strategy and Planning, Lead - Regional Services Management and Planning are responsible for leading service management and planning initiatives that strengthen service models, improve processes, and align with Northern Health’s strategic direction. This involves close collaboration with clinical services/ programs and operations to ensure coordinated planning, address system impacts, and support organization-wide integration. This role prepares the organization for successful implementation by identifying operational impacts, risks, and dependencies, while monitoring progress and supporting change management, as needed. Contributes to continuous improvement by applying consistent planning frameworks, supporting responses to internal and Ministry requests, and fostering strong relationships across service networks/ programs.

Starting salary will be approximately from $90,770 to $113,462 and will be based on education, training, experience, and salaries of similar positions.

Qualifications

• Bachelor’s Degree in Health Services Administration, Business Administration, or relevant health care discipline and diploma level qualification in project management or equivalent;
• Five (5) to seven (7) years recent related experience in a project management capacity, and facilitating and managing consultation processes with a wide range of stakeholder groups;
• Proven experience in strategic planning, people management, change management and risk management;
• Or an equivalent combination of education, training and experience.
• Current valid BC Driver’s License.

Skills and Abilities:
• Knowledge of service management frameworks (e.g., ITIL, service design, continuous improvement).
• Strong service planning and analysis skills, including options analysis and business case development.
• Demonstrated ability to communicate technical and/or clinical issues to non-technical or non-clinical users with a high degree of comprehension.
• General knowledge of current health care issues and trends.
• Ability to lead cross-functional initiatives and guide work in matrixed environments.
• Skilled in stakeholder engagement and relationship building across clinical and operational teams.
• Competence in risk identification, mitigation, and implementation readiness assessment.
• Strong project and program coordination skills, including tracking progress, risks, and deliverables.
• Excellent written and verbal communication, including executive-ready briefing materials.
• Ability to apply and steward standardized planning frameworks, tools, and methodologies.
• Demonstrated ability to work effectively, both independently and as part of a team.
• Strong written and oral communication skills, including the ability to make presentations to groups using technology available for distance communications as well as travel to areas of Northern Health when appropriate.
• Proficiency in Office Systems (i.e. Microsoft Office, Microsoft Project etc.).
• Ability and willingness to travel within Northern Health’s geographic region.

Where you will be working:
Community:
Information about living, working, and thriving in the area is available through Prince George

More about Northern Health
Northern Health covers nearly 600,000 square kilometers, delivering health services to more than two dozen communities and 55 First Nations communities across the region. We provide both hospital and community-based care to a population of approximately 300,000 people. With a team of over 12,000 staff and physicians, we are committed to offering high quality, person centered care in collaboration with communities and partner organizations throughout Northern BC.

What Northern Health Has to Offer You!
Joining Northern Health means becoming part of a supportive team that values your growth and well-being. Here’s what we provide:
• Comprehensive benefits including extended health, dental, and a municipal pension plan for part-time and full-time employees. Casual employees have option of paying for benefits.
• Four weeks of vacation after one year of continuous service.
• Financial support for moving expenses for eligible positions.
• Employee referral program with attractive incentives.
• Employer-paid training and leadership development opportunities.
• Access to spectacular outdoor activities and enjoy the shortest commutes in BC.
• Loan Forgiveness Programs offered through Federal and Provincial Government for eligible professions.

Important Application Information
Please ensure you upload the following documents as part of your application:
• Registration number (if you belong to a regulated profession).
• Supporting documents for education and qualifications, such as:
• Program certificates or diplomas.
• High school, college, or university transcripts.
• Cover letter and resume (recommended).

International Applicants
Before applying, please review the steps outlined on our Northern Health Careers page: Information for international applicants

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