Position Summary

Northern Health is looking for an experienced, highly efficient, and self-directed Coordinator, Training and Process Improvement in the Staffing Services department.

Reporting directly to the Coordinator, Staffing Education, the Coordinator, Training and Process Improvement is responsible for the development and delivery of Employee Scheduling Software (ESP) and mySchedule applications training to staff across the organization, as well as leading process improvement initiatives within the department. The Coordinator plays a lead role in the development of a comprehensive training plan for staffing services, maintaining strong relationships with the HR Operations team for collective agreement interpretations and strategic priorities. The Coordinator develops materials for all levels of training from basic to advanced and plays an integral role in the assessment of knowledge levels of staff in all scheduling offices.
The Coordinator ensures the delivered training is current and up to date with changes to collective agreements, policies, procedures, updates or enhancements to the ESP application, researching and incorporating best practices where appropriate. The incumbent will be responsible for development of new policies/procedures where applicable, and recommendations for process improvement and service delivery initiatives related to Staffing Services.

Starting salary will be approximately from $67,861 to $84,826 and will be based on education, training, experience, and salaries of similar positions.

Qualifications

• Bachelor’s degree in Business, Education, Social Sciences or similar field with an emphasis on adult education and training and a minimum of three (3) years related experience preferably in a healthcare field.
• Or an equivalent combination of education, training and experience.

Skills and Abilities:
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Knowledge of adult learning theories and methods.
• Ability to educate in groups or one-to-one.
• Ability to analyze and interpret evaluation results of training.
• Ability to prepare written reports.
• Demonstrated understanding and ability to interpret collective agreement language and work within a unionized setting.
• Ability to conduct research and gather information using a variety of methods.
• Ability to operate related equipment including relevant computer software applications.
• Ability and willingness to travel across the Northern Health region.
• Strong change management skills.
• Ability to set and maintain priorities, meet deadlines; strong multi-tasking skills and be results oriented.

Where you will be working:
Community:
Information about living, working, and thriving in the area is available through Prince George

More about Northern Health
Northern Health covers nearly 600,000 square kilometers, delivering health services to more than two dozen communities and 55 First Nations communities across the region. We provide both hospital and community-based care to a population of approximately 300,000 people. With a team of over 12,000 staff and physicians, we are committed to offering high quality, person centered care in collaboration with communities and partner organizations throughout Northern BC.

What Northern Health Has to Offer You!
Joining Northern Health means becoming part of a supportive team that values your growth and well-being. Here’s what we provide:
• Comprehensive benefits including extended health, dental, and a municipal pension plan for part-time and full-time employees. Casual employees have option of paying for benefits.
• Four weeks of vacation after one year of continuous service.
• Financial support for moving expenses for eligible positions.
• Employee referral program with attractive incentives.
• Employer-paid training and leadership development opportunities.
• Access to spectacular outdoor activities and enjoy the shortest commutes in BC.
• Loan Forgiveness Programs offered through Federal and Provincial Government for eligible professions.

Important Application Information
Please ensure you upload the following documents as part of your application:
• Registration number (if you belong to a regulated profession).
• Supporting documents for education and qualifications, such as:
• Program certificates or diplomas.
• High school, college, or university transcripts.
• Cover letter and resume (recommended).

International Applicants
Before applying, please review the steps outlined on our Northern Health Careers page: Information for international applicants

Comments