PRIMARY CARE ASSISTANT

Position Summary

Northern Health is looking for an experienced, highly efficient, and self-directed Primary Care Assistant.

The Primary Care Assistant (PCA) is responsible for greeting patients and providing telephone and face to face communication as the frontline worker of the clinic. Under the direction of the Clinic Manager, the PCA is also responsible for performing clerical duties such as processing dental claims to all the appropriate insurance companies, preparing estimates, receiving and processing payments from patients and insurance companies, providing statements and receipts, and obtaining pre-authorizations and post approvals from insurance companies.

The Hazeltons The communities that make up what is collectively known as the Upper Skeena, are situated on the unceded traditional territory of the Gitxsan Nation. The Gitxsan people have lived on these lands for 10,000+ years and along with the Wet'suwet'en Nation to the east, established the precedent setting Delgamuukw court decision in 1997. Some of the communities included in the Upper Skeena are the incorporated municipalities of Hazelton and New Hazelton, unincorporated settlements of South Hazelton, Two Mile, Suskwa Valley, Miskinish (Cedarvale), Kitwanga Valley, Andimal and the Kispiox Valley, and the 7 Indigenous villages of Gitanyow, Gitwangak, Gitsegukla, Hagwilget, Gitanmaax, Sik-e-dakh, and Anspayaxw. Some would say the natural beauty of the land is unparalleled – it certainly holds a central place in health and wellbeing for many of the Indigenous and non-Indigenous people who live on these unceded lands. Check out The Hazeltons, known as the historic heartland of northwest BC.

What Northern Health has to offer you!
• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.
• Three weeks vacation with one year of continuous service
• Financial Support for Moving Expenses is available for eligible positions
• Employee referral program
• Employer-paid training and leadership development opportunities
• Spectacular outdoor activities and the shortest commutes in BC
• “Loan Forgiveness Programs” offered through the Federal and BC Government for eligible professions.

IMPORTANT NOTE:
As part of your application process, you will need to upload the following documentation:
• Registration number (if you are part of a regulated profession)
• Any supporting documents regarding education/qualifications for this position.
Examples may include:
• Program certificates or diplomas
• High school/college/university transcripts etc.
• It is also recommended to provide a cover letter and resume

Are you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page

Qualifications

• Grade 12.
• Graduation from an Office Assistant Course from an accredited Community College plus two years recent, related experience in a health care setting.
• Or an equivalent combination of education, training and experience.

Skills and Abilities:
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using both written and verbal communication.
• Ability to type 40 WPM.
• Ability to operate related equipment.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.
• Ability to work in a manner that is in compliance with staff and patient safety practices, policies and procedures.
• Demonstrated knowledge of Medical Terminology.
• Demonstrated ability to work effectively with others in a fast-paced health care environment.
• Demonstrated proficiency in computer word processing, spreadsheet applications, and specialized clinical information systems.
• Physical ability to perform the duties of the position.

Who we are
Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation’s communities. We deliver hospital and community-based health care for a population of 300,000.
Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.
There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.