Coordinator, Primary Care Clinic

Position Summary

The Coordinator, Primary Care Clinic supports provides both operational and administrative leadership to the planning, delivery and evaluation of staff and business processes to support the effective and efficient operation of a primary care clinic within Northern Health’s (NH) policies and health priorities.
The Coordinator provides leadership to the day-to-day operations of the clinic, including management and oversight of the primary care administrative staff, maintaining an effective and efficient system of electronic and manual records management, coordinating work priorities, preparing correspondence and reports, maintaining efficient and effective billing systems and processes, assisting with the preparation and management of budgets, and responding to inquiries.

FUNCTIONAL REPORTING RELATIONSHIPS
The Coordinator, Primary Care Clinic reports directly to the Manager, Community Services, Health Service Administrator or designate. Reporting directly to the position are the Primary Care Assistants or other designated administrative staff.

Compensation
Starting salary will be approximately from $74,618 to $93,273 and will be based on education, training, experience, and salaries of similar positions.

Qualifications

Education and Experience
- Diploma in Business Administration or Administrative Management, or a relevant field.
- Three (3) to five (5) years of recent progressive leadership experience;
- Operational experience in Primary Care, including a broad understanding of clinical theory and practice within a team-based, person-centered model of care;
- Or an equivalent combination of education, training and experience.
- Valid BC Driver’s License.

Knowledge, Skills and Abilities:
- Demonstrated ability to work effectively with others in a fast-paced health care environment.
- Ability to plan, organize and prioritize multiple activities and work roles.
- Ability to supervise staff and work as an effective member of an integrated administrative team.
- Knowledge of current billing practices in physician’s offices.
- Ability to communicate effectively verbally and in writing.
- Ability to use a high degree of tact and diplomacy in working with others.
- Demonstrated proficiency in computer and word processing, spreadsheet applications and specialized clinical information systems.
- Ability to operate related equipment.
- Demonstrated ability to understand and utilize medical terminology.
- Ability to type a minimum of 40 w.p.m.
- Ability to prepare and analyze financial and statistical information and administrative practices.
- Ability to work effectively in a model of primary care service delivery within a medical clinic environment.
- Ability to assist in fostering an environment that values patient centered care, innovation, adaptability and critical thinking