Position Summary

Northern Health is seeking a dynamic and strategic leader for the role of Senior Operating Officer (SOO), responsible for overseeing the delivery of high-quality, integrated health services across the northwest region, while advancing the organization’s mission and strategic goals.

The Senior Operating Officer (SOO) provides leadership in all aspects of the operations of the assigned portfolio area to ensure that quality care and services are provided and that the strategic goals and objectives outlined in the Northern Health Strategic Plan and Service Plan are achieved. Ensures the integration of teams within the portfolio to effectively and efficiently deliver a continuum of services designed to meet local needs within Northern Health’s Strategic Plan. Operates as a core member of the NH Operations Leadership Team, collaborating to develop, implement and evaluate strategic priorities for health service operations. Leads the planning and implementation of change and innovation initiatives within the portfolio. Establishes a culture of staff and physician engagement and safety throughout all areas of responsibility
While the worksite is based in Terrace, this position is responsible for overseeing operations across the entire Northwest Health Service Delivery Area.

Starting salary will be approximately from $170,841 to $213,551 and will be based on education, training, experience, and salaries of similar positions.

Terrace The thriving community of Terrace is northern living at its best. Snow-capped mountains, pristine glacier-fed rivers, lakes, and streams all add to the beauty of this community. The main industries in Terrace are communications, transportation, and natural resources. The population is approximately 12,700. There are nine elementary schools, four secondary schools, and Northwest Community College and a UNBC campus. Check out Terrace where there is always something new to experience.

What Northern Health has to offer you!
• Comprehensive benefit packages including, extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.
• Four weeks vacation with one year of continuous service
• Financial Support for Moving Expenses is available for eligible positions
• Employee referral program
• Employer-paid training and leadership development opportunities
• Spectacular outdoor activities and the shortest commutes in BC
• “Loan Forgiveness Programs” are offered through the Federal and BC Government for eligible professions.

IMPORTANT NOTE:
As part of your application process, you will need to upload the following documentation:
• Registration number (if you are part of a regulated profession)
• Any supporting documents regarding education/qualifications for this position.
Examples may include:
• Program certificates or diplomas
• High school/college/university transcripts etc.
• It is also recommended to provide a cover letter and resume

Are you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page

Qualifications

• A Masters Degree in a Health Administration or a related discipline, plus ten (10) to fifteen (15) years of experience in progressively senior health care administration roles, or an equivalent combination of education and experience.

Skills and Abilities:
• Effective verbal and written communication skills.
• Effective presentation skills.
• Effective interpersonal skills and demonstrated ability to deal with all levels in the organization as well as various external groups.
• Demonstrated leadership, planning and problem solving skills.
• Demonstrated facilitation, negotiation and mediation skills.
• Demonstrated commitment to a team-based collaborative approach to management.
• Demonstrated ability to function effectively in a highly dynamic environment.
• Demonstrated ability to create and support innovation and manage and implement change.
• High degree of business acumen.
• Sound understanding of and commitment to the application of continuous quality improvement principles and practices.
• Knowledge of current health care issues and trends.
• Demonstrated ability to provide progressive and innovative approaches to service delivery issues.

Who we are
Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation’s communities. We deliver hospital and community-based health care for a population of 300,000.
Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.
There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

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