Position Summary

Northern Health is looking for an experienced, highly efficient, and self-directed Home Support Scheduler.

In accordance with the established vision and values of the organization, the Home Support Scheduler is responsible for developing and coordinating home support service schedules by preparing and adjusting schedules in accordance with service referral requests and applicable collective agreements. Schedules Community Health Workers (CHW) as authorized by clinicians by receiving referrals and service changes, enters data into computer system, and carries out timekeeping tasks such as coordinating work schedules on the scheduling software system.

Terrace The thriving community of Terrace is northern living at its best. Snow-capped mountains, pristine glacier-fed rivers, lakes, and streams all add to the beauty of this community. The main industries in Terrace are communications, transportation, and natural resources. The population is approximately 12,700. There are nine elementary schools, four secondary schools, and Northwest Community College and a UNBC campus. Check out Terrace where there is always something new to experience.

What Northern Health has to offer you!
• Comprehensive benefit packages including, extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.
• Three weeks vacation with one year of continuous service
• Financial Support for Moving Expenses is available for eligible positions
• Employee referral program
• Employer-paid training and leadership development opportunities
• Spectacular outdoor activities and the shortest commutes in BC
• “Loan Forgiveness Programs” are offered through the Federal and BC Government for eligible professions.

IMPORTANT NOTE:
As part of your application process, you will need to upload the following documentation:
• Registration number (if you are part of a regulated profession)
• Any supporting documents regarding education/qualifications for this position.
Examples may include:
• Program certificates or diplomas
• High school/college/university transcripts etc.
• It is also recommended to provide a cover letter and resume

Are you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page

Qualifications

• Grade 12. Graduation from a recognized Office Administration Certificate program and two (2) years recent related experience, or an equivalent combination of education, training, or experience.

Skills and Abilities:
• Ability to type 40 wpm.
• Ability to operate scheduling and database software in a windows environment.
• Ability to communicate effectively to clients and families, community health workers and all members of the health care team.
• Ability to work independently and in cooperation with others.
• Ability to plan, organize and prioritize.
• Knowledge of general office procedures.
• Ability to manage a high volume of work and manage several tasks at once.
• Ability to analyze and resolve problems.
• Knowledge of medical terminology.
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.

Who we are
Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation’s communities. We deliver hospital and community-based health care for a population of 300,000.
Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.
There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

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