SWITCHBOARD OPERATOR

Position Summary

Northern Health is looking for an experienced, highly efficient, and self-directed Casual Switchboard Clerk to support the Health Information department.

Under general supervision: performs clerical duties related to creating and maintaining patient records, record retrieval, assembly, quantitative analysis, release of information, and clerical duties relating to the admission and discharge of patients including registration. Performs a variety of clerical duties such as answering phones, taking messages, transferring calls, faxing reports, and restocking supplies. Receives and forwards calls and information utilizing a switchboard, public address and related communications system.

Requires medical terminology certificate and 45 WPM typing.

Wrinch Memorial Hospital Teaching is a time-honored tradition at Wrinch Memorial hospital. There is an ongoing rotation of Medical Students, Nurse Practitioner Students and Medical Residents. It serves a population of 8,000 with:
• Nine Complex Care beds
• One Respite bed
• 13 Acute Care beds
• Dental Clinic
• Laboratory
• Wrinch Medical Clinic
• One secure psychiatric observation room
• Medical Imaging, including ultrasound
• Retail Pharmacy On-site

Other health and community care services include:
• Public Health
• Mental Health and Substance Use
• Skeena Place Assisted Living Complex
• Home and Community Care support services
o Home Care
o Palliative Care
• Visiting specialists include
o General surgery
o Internal medicine
o Gynecology
o Rheumatology
o Pediatrics
o Urology
o MyoActivation Pain Clinic
o Neurology (coming soon)
• Pre and Post-Natal outreach programs
• Chronic Disease Management

The Hazeltons The communities that make up what is collectively known as the Upper Skeena, are situated on the unceded traditional territory of the Gitxsan Nation. The Gitxsan people have lived on these lands for 10,000+ years and along with the Wet'suwet'en Nation to the east, established the precedent setting Delgamuukw court decision in 1997. Some of the communities included in the Upper Skeena are the incorporated municipalities of Hazelton and New Hazelton, unincorporated settlements of South Hazelton, Two Mile, Suskwa Valley, Miskinish (Cedarvale), Kitwanga Valley, Andimal and the Kispiox Valley, and the 7 Indigenous villages of Gitanyow, Gitwangak, Gitsegukla, Hagwilget, Gitanmaax, Sik-e-dakh, and Anspayaxw. Some would say the natural beauty of the land is unparalleled – it certainly holds a central place in health and wellbeing for many of the Indigenous and non-Indigenous people who live on these unceded lands. Check out The Hazeltons, known as the historic heartland of northwest BC.

What Northern Health has to offer you!
• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.
• Four weeks vacation with one year of continuous service
• Financial Support for Moving Expenses is available for eligible positions
• Employee referral program
• Employer-paid training and leadership development opportunities
• Spectacular outdoor activities and the shortest commutes in BC
• “Loan Forgiveness Programs” offered through the Federal and BC Government for eligible professions.

IMPORTANT NOTE:
As part of your application process, you will need to upload the following documentation:
• Registration number (if you are part of a regulated profession)
• Any supporting documents regarding education/qualifications for this position.
Examples may include:
• Program certificates or diplomas
• High school/college/university transcripts etc.
• It is also recommended to provide a cover letter and resume

Are you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page

Qualifications

• Grade 12 and two (2) year’s recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities:
• Ability to keyboard at 45 w.p.m.
• Knowledge of medical terminology
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

Who we are
Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation’s communities. We deliver hospital and community-based health care for a population of 300,000.
Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.
There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

Comments

Competition #:

05681248

Employee Type:

CASUAL

Bargaining Unit:

HEU

Facility:

WRINCH MEMORIAL HOSP COMP

Location:

Hazelton, BC

Department:

ECO PATIENT REGISTRATION

Reports To:

MANAGER

Hourly Wage:

$27.56

Close Date:

FEBRUARY 11, 2025

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