PRIMARY AND COMMUNITY CARE PROGRAM SPECIALIST (WORKSITE LOCATION IS FLEXIBLE)

Position Summary

Are you looking to highlight your knowledge, skills, and abilities in a new and dynamic environment? We currently have an exciting opportunity for you to bring your excellent work ethic to our Primary and Community Care department.

The Primary and Community Care Program Specialist is responsible for researching, developing, and supporting the implementation of leading practices and standardized clinic and Interprofessional Team based care business processes that enable effective and efficient primary care home service delivery models. The Primary and Community Care Program Specialist leads and promotes the integration of business processes within Northern Health in collaboration with clinical leaders, IT Clinical Informatics service and program managers and directors, physicians and staff. The Primary and Community Care Program Specialist serves as the liaison with operational areas and accurately and promptly analyzes, prioritizes, and translates user needs to standardized processes.
This includes facilitating communication amongst end users, identifying and articulating gaps between operational business processes and systems, and facilitates the analysis, design, building, and maintenance of standardized processes. The Primary and Community Care Program Specialist is responsible for the overall direction, coordination, implementation, execution, control and completion of projects or initiatives for the Primary and Community Care program. Projects may involve process improvement and work redesign, productivity reviews, staff deployment and the provision of strategic information to support those processes. Working with stakeholders at all levels, the Primary and Community Care Program Specialist inspires others to achieve goals and deliverables through facilitation, effective communication of corporate vision, and ensuring the culture is one in which individual competencies can thrive.

Starting salary will be approximately from $88,990 to $111,237 and will be based on education, training, experience, and salaries of similar positions.

Prince George Prince George is the centre of business, education, health and culture for northern British Columbia and services a rural population of about 300,000. The region’s economic growth and diversification strategies are creating outstanding opportunities for investors, employers and employees. Affordable housing, land prices and transportation costs, due to short and quick commutes; result in one of the lowest costs of living for a city of its size in the province. Additionally, wage rates fall above provincial averages, providing residents of Prince George with a high standard of living in one of BC’s most beautiful regions. The city itself is the 4th largest in British Columbia and has a population of approximately 82,300 local residents and a service centre for nearly 320,000. It is built on the confluence of the Fraser and Nechako rivers. Prince George is the home of the University of Northern British Columbia – Canada’s Green university. The warm, friendly and diverse population attests to a strong and dynamic community spirit. Check out Prince George for more information on what this community has to offer.

What Northern Health has to offer you!
• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.
• Four weeks vacation with one year of continuous service
• Financial Support for Moving Expenses is available for eligible positions
• Employee referral program
• Employer-paid training and leadership development opportunities
• Spectacular outdoor activities and the shortest commutes in BC
• “Loan Forgiveness Programs” are offered through the Federal and BC Government for eligible professions.

IMPORTANT NOTE:
As part of your application process, you will need to upload the following documentation:
• Proof of COVID-19 vaccination
• Registration number (if you are part of a regulated profession)
• Any supporting documents regarding education/qualifications for this position. Examples may include:
• Program certificates or diplomas
• High school/college/university transcripts etc.
• It is also recommended to provide a cover letter and resume

Are you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page

Qualifications

• Bachelor’s degree in a health care or health informatics discipline;
• Five (5) to seven (7) years recent, related experience in clinical operations and/or clinical systems facilitation;
• Relevant professional development in areas of IM/IT, process improvement, change management, project management, group facilitation;
• Or an equivalent combination of education, training and experience;

Skills and Abilities:
• Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.
• Strong documentation skills and demonstrated ability to develop detailed clinical or technical documentation, training aides and how-to documents, and track work activities or issues documentation.
• Strong computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).
• Ability to foster innovation throughout complex evolutionary change.
• Ability to see connections between issues, events and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.
• Demonstrated strategic thinking and analytical skills.
• Proven ability to manage diverse groups and individuals through change initiatives and be able to resolve issues that arise throughout the process.
• Superior small and large group facilitation skills and individual coaching skills.
• Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.
• High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.
• Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.
• Ability to work independently and as part of a team.
• Ability and willingness to travel.
• Physical ability to perform the duties of the position.

Who we are
Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation’s communities. We deliver hospital and community-based health care for a population of 300,000.
Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.
There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

Comments

This posting is covered by the Provincial Health Officer’s mandatory COVID-19 vaccination orders and selected applicant(s) must comply.

Competition #:

05634643

Employee Type:

PERMANENT FULL TIME

Bargaining Unit:

NON-CONTRACT

Facility:

Flexible

Location:

Flexible

Department:

NHR PHC - PROGRAM

Reports To:

MANAGER OR DESIGNATE

Close Date:

MAY 21, 2024

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